Terms & Conditions

ORDER

Fabrication time:

All jewelry is handcrafted by Hyungzee Choi. The standard lead time is 4 weeks, with some items taking up to 6 weeks. You'll be notified of the expected time for out-of-stock items before work begins. For rush orders, please contact beeshaus directly before placing your order.

Payment:

Beeshaus accepts paypal and most major credit cards. Beeshaus does not accept check, cash or money orders.

Sales Tax:

North Carolina RESIDENTS will be charged 7.25% sales tax.

Price Fluctuations:

Prices are subject to change based on fluctuations in the metal market.

Cancelation:

Orders must be canceled or amended within 24 hours. If you wish to cancel or change your order, please contact us via email.

SHIPPING

Domestic Shipping:

We offer FREE STANDARD SHIPPING on all U.S. orders via USPS First Class Mail, with processing within 7 business days. For time-sensitive orders, consider using expedited options like USPS Priority Mail (3 days) or FedEx 2-Day. Note that expedited shipping does not include Saturday delivery, and we DO NOT ship to P.O. Boxes.

Expedited shipping options will be delivered faster than standard shipping, but do not affect production time. Orders placed after 2:00 PM EST on Fridays will process the following Monday.

We are not responsible for lost or stolen packages.

Service Options	Rates	Delivery
USPS First class mail	Free	Delivery 3 to 7 business days
USPS Priority Mail with Insurance	$8	Delivery 1 to 4 business days
FedEx 2-Day	$25	Delivery 1 to 2 business days

International Shipping:

International shipments may incur additional Duties, Taxes, Broker Fees, and Customs Fees, which are the purchaser's responsibility and must be paid upon receipt. Customs procedures can cause delays, and fees vary by country. Contact your local customs office for details. Beeshaus’s shipping charge does not cover these extra costs. Packages must be marked with their purchase value; we cannot mark them as gifts.

We are not responsible for lost or stolen packages.

Service Options	Rates	Delivery
USPS International First class mail	$15	Delivery in 2 - 4 Weeks
USPS International Priority Mail	$45	Delivery 6 to 12 business days
USPS International Express mail	$59	Delivery 3 to 7 business days

Damaged Shipments:

If you receive a damaged product, keep all packaging and contact us immediately. We will file a claim with the shipping company and send a replacement.

Faulty or Incorrect Goods:

If your goods arrive faulty or damaged, inform us immediately. We will assist in resolving the issue as quickly as possible. Note that willful or negligent damage will void any rights to refunds or exchanges.

RETURN

If you are not entirely satisfied with your purchase, contact us within 48 hours of receiving your order to arrange for an exchange or refund. You may return the item within 14 days of receipt. To be eligible for return, items must be unworn, in their original condition and packaging, with any enclosed documentation.

Please ensure that you package the item securely and return it via a tracked postal service. Returns are at the customer’s own risk, and postage is at the expense of the customer.

Please note that sale items, as well as specially made-to-order, customized, personalized or commissioned items, cannot be returned.

WARRANTIES

We hope you enjoy your beeshaus jewelry for a long time. Beeshaus stands behind the quality and craftsmanship of our jewelry and provides excellent customer service. We offer a complimentary maintenance and service plan with every jewelry item purchased. Each item comes with a warranty card and product serial number.

Warranties:

Free cleaning, inspection, re-polish, re-oxidize, and re-finish service for the lifetime of your piece.
All tube products may loosen over time. We will repair all tube products at any time.
90-day complimentary chain and clasp repair.

Warranty Limitations:

Shipping costs are the customer’s responsibility; we recommend insuring packages for their full value. We are not responsible for lost packages.
Repairs after 90 days may incur a small materials charge.
Our warranty does not cover damages from normal wear and tear, or items lost or damaged due to exposure to chemicals, make-up, heat, improper care, accidents, or natural breakdown over time.
Limited edition pieces are not covered under warranty. Due to the limited availability of certain jewelry supplies, repairs may not always be possible.

Repairs and replacements can take up to six weeks. We will do our best to restore or replace your jewelry items.

CONTENT and COPYRIGHT

We strive for accuracy in photographs, descriptions, sizes, and colors; however, slight variations between pieces may occur. Images may not be to scale. Please refer to individual product dimensions for actual size.

The content of this website, including text, images, and graphics, is copyrighted ©Beeshaus inc. All jewelry designs featured are the property of Beeshaus inc.

These terms and conditions may be updated or modified at any time.

By using this site, you agree to these terms and conditions.

CONTACT

Beeshaus Inc. / Hyungzee Choi

Artspace 201 E Davie St #103

Raleigh, NC 27601

info@beeshaus.com

PRIVACY POLICY

1. Information Collection:
When you purchase from our store, we collect personal information like your name, address, and email. We also gather your IP address to understand your browser and operating system. With your consent, we may send you marketing emails about our store and products.

2. Consent:
By providing personal information to complete a transaction, you consent to our using it for that purpose. If we need it for anything else, we’ll ask directly. You can withdraw consent anytime by contacting us at info@beeshaus.com.

3. Disclosure:
We may disclose your information if required by law or if you violate our Terms of Service.

4. Shopify:
Our store is hosted by Shopify, which securely stores your data. Credit card data is encrypted and stored only as long as needed to complete your purchase.

5. Third-Party Services:
Third-party providers only collect and use your information as needed to perform their services. Their privacy policies apply if your data is involved in a transaction with them.

6. Security:
We take industry-standard precautions to protect your information. Credit card data is encrypted, though no method is 100% secure.

7. Cookies:
We use cookies to enhance your experience. You can choose to opt-out if desired.

8. Age of Consent:
By using our site, you confirm you are of legal age in your location.

9. Policy Changes:
We may update this policy at any time. Changes take effect upon posting.

10. Contact:
For any questions or requests regarding your personal information, contact us at info@beeshaus.com.

TERMS OF SERVICE

Overview:
This website is operated by beeshaus Inc. By using our site or making a purchase, you agree to these Terms of Service.

Online Store Terms:
You must be of legal age to use our site. You may not use our products for illegal purposes or transmit harmful code. Violations may result in termination of services.

General Conditions:
We can refuse service at any time. Your content may be transferred unencrypted, but credit card info is encrypted. Reproducing our service without permission is prohibited.

Intellectual Property Rights:
All content on our website, including text, images, logos, and other materials, is owned by beeshaus Inc. and protected by copyright, trademark, and other intellectual property laws. Unauthorized reproduction, distribution, or commercial use of any content is prohibited and may result in legal action. Trademarks and logos are the property of beeshaus Inc. or its licensors and cannot be used without permission. Updates to these terms will be posted on our website.

Accuracy and Updates:
We are not responsible for inaccuracies on our site. Information may change without notice.

Modifications:
Prices and services may change without notice. We are not liable for any changes or discontinuations.

Products and Services:
Products may be available online only and are subject to our Return Policy. We strive for accuracy but cannot guarantee it.

Billing Information:
We may refuse or limit orders. Ensure your account details are accurate and up-to-date.

Optional Tools:
We may provide access to third-party tools. We are not responsible for these tools and any issues arising from their use.

Third-Party Links:
We are not responsible for third-party sites linked from our website. Review their policies carefully.

User Comments:
Comments you submit can be used by us in any manner. We are not obligated to maintain confidentiality or compensate for comments.

Personal Information:
Your information is governed by our Privacy Policy.

Errors and Omissions:
We may correct errors on our site without notice.

Prohibited Uses:
Do not use the site for unlawful activities or to infringe on rights. Violations may result in termination of service.

Disclaimer and Liability:
We do not guarantee uninterrupted service. We are not liable for any damages arising from your use of our service.

Indemnification:
You agree to indemnify us from claims arising out of your use of our service or breach of terms.

Severability:
If any provision is deemed unenforceable, the remaining terms will still apply.

Termination:
We may terminate your use of the service if you breach terms. Your obligations will continue after termination.

Entire Agreement:
These terms constitute the entire agreement and supersede any prior agreements.

Governing Law:
These terms are governed by the laws of beeshaus Inc.

Changes to Terms:
We may update these terms. Your continued use constitutes acceptance of changes.

Contact:
For questions, contact us at info@beeshaus.com.

Terms & Conditions