We hope you enjoy your beeshaus jewelry for a very long time. Beeshaus stands behind the quality and craftsmanship of our jewelry and provide you with excellent customer service. We offer a maintenance and service plan complimentary with every jewelry item purchased. Each item comes with a warranty card and product serial number.
Customer is responsible for all shipping charges. We recommend packages should be insured for their full value during shipment. We are not responsible for lost packages.
Repairs after the 90-day initial period are subject to a small materials charge
Our warranty does not cover damages caused by normal wear and tear or items that are lost or damaged due to exposure to chemicals, make-up, heat, improper care, accidents, or natural breakdown of materials over extended use and time.
Our Warranty does not include replacement of limited edition pieces. Please understand some jewelry supplies are limited in quantity, and repairs are not always possible.
Repairs and Replacements can take up to six weeks.
In every case, we will work to the best of our ability to restore or replace your precious jewelry items.