Hope you love beeshaus jewelry!
However, in the event that you are not satisfied with your purchase or it is damaged in transit, please contact us within 48 hours after receiving your item for an exchange or refund.
We must receive the return item within 14 days of contacting us. After we receive and confirm that the item is in its original condition and packaging, we will send you a confirmation email within 48 hours. Then, you can exchange it for another item or receive a full refund for the cost of the item. Shipping costs can not be refunded.
Returns should be insured for their full value during shipment. We are not responsible for lost return packages.
Again, in case of an exchange or refund, the SHIPPING COST will be excluded.
No refunds and no exchanges on custom orders items, as they are made only for you.
All sale pieces are final sale and cannot be returned or exchanged.
All store policies were made for smoother communication between seller and customer. Therefore, please contact us if you have any issue with your purchase. We will find a solution.
Email is the best and fastest way to contact us.